Shipping policy

Shipping & Delivery – Xena Kalouti

Each object is carefully prepared and packaged to ensure it arrives safely while preserving the character of its materials and craftsmanship.

Processing Time
Orders are typically prepared within 2–4 business days unless otherwise stated on the product page.

Shipping Method
We ship using trusted international couriers with full tracking. Certain orders may require a signature upon delivery for security purposes.

Delivery Estimates
Delivery times vary depending on destination and customs procedures. While we aim to dispatch promptly, transit times are outside our control and may be subject to delays.

Customs & Duties
International orders may be subject to customs fees, duties, or taxes determined by the destination country. These charges are the responsibility of the recipient.

Packaging
Each piece is packaged with care using protective materials suited to the nature of the object.

Address Accuracy
Please ensure that your shipping details are correct at checkout. We are unable to redirect shipments once dispatched.